 |
||||||
|
|
||||||
|
||||||
 |
||||||
|
Frequantly Asked Question
We have compiled frequently asked questions on this page. For other questions and more information, |
|
 What benefits can you guarantee? |
|
All projects we take up carry the following guarantees: Confidentiality guarantee: All client details will be kept confidential Price guarantee: Minimum 30% cost-saving over on-site development Support guarantee: Free 3-8 months support for defect resolution Results guarantee: Progress-linked payments weighted toward the end |
|
| What is so good about your Developers? |
|
What can we say? We employ some of the best Developers available. Principally, all our developers are best in our field, each qualified to at least Masters level, if not to PhD level; this means that they understand our client’s complex problems. Hence, they are in a far better position to develop optimised code for client applications. If that wasn’t enough, all of our Developers are exceptionally motivated, they are committed to the projects they are working on and want to make them successful. And finally, all of our Developers love a challenge, so the more complex or innovative the work the better! |
|
| What about confidentiality? |
|
Confidentiality is paramount at PROGLOGIX and is crucial to our business model. In addition, as we have virtually zero staff turnover, our clients’ secrets do not migrate to competitors either. |
|
| What about IP Rights? |
|
| We believe that the Intellectual Property (IP) that we develop on behalf of clients should belong to them, so unless we have entered into a joint venture, the IP belongs to you on completion and full payment of the project. | |
| What if something goes wrong? |
|
PROGLOGIX is a Indian company registered in Delhi, so we are governed by Indian Law. You are not dealing with an intangible foriegn entity. |
|
| How will I be charged? |
|
That depends on what type of project you bring to us and how well the project is initially specified. There are principally 2 modes of charging: Fixed price model-- If the project scope is very precise and the outcome of the project is fixed, then a fixed price quote can be offered based on that scope. Time & materials model-- If it is not certain what the best development route would be for a project or if an initial specification needs to be developed, then the project would be priced on a time & materials basis. Usually the project would start with an investigation and analysis phase to decide the development path and produce a phased development plan. |
|
| We are worried about quality; how do you assure solid projects? |
|
Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right, and believe the creation-step itself should be strong. Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc. |
|
| Can you come on-site? |
|
Yes we do, where required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates. |
|
| What are the things that you expect from my company to complete the web site design? |
|
Brochures, logos, photographs, product descriptions, business cards etc. are all recommended resources to use. For new businesses we will help you get started from scratch. A dedicated person will answer any questions during your website project. |
|
| If I have a website, will you make changes for me? |
|
| We can redesign website or add content to an existing site, and costs less money than building one from scratch. | |
| How do we keep ourselves informed about progress? |
|
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hocmeetings (usually tele-conferences, or live chat). |
|
| Who owns the copyright for the product and the source code upon the project completion? |
|
Our work on your project is defined by the contract as work for hire. The contract will explicitly state that the customer possesses and retains all the rights for the product and the corresponding source code. Upon customer's request, we will delete all the project-related data upon the project completion. |
|
| Is it possible to make a personal appointment? |
|
Yes, we consider personal meetings to be most effective for developing mutual trust at the beginning and for a quick project start-up. We are always happy to meet you. |
|